• I can't connect to my server

  Work through this checklist before contacting support. 1. Is the server running? Open the server in your dashboard. Status must be running. Starting / Provisioning — wait. First start can take 5–15+ minutes. Stopped — click Start first. 2. Is DNS live? On the server details page, check foFew readers

• My server is stuck on Starting or Provisioning

  Long wait times on first start are normal. A truly stuck server needs support. Expected wait times The dashboard shows a provisioning timeline on the server details pFew readers