Articles on: Billing & credits

What happens if I run out of credits?

If your credit balance reaches zero while a server is running, you get a 15-minute grace period.


Your world is always saved — even if the server stops. Nothing is lost.




During the grace period


  • Your server keeps running
  • Top up credits within 15 minutes and everything continues normally
  • Go to Credits in the dashboard to buy more




After the grace period


If you do not top up in time:


  • The server is stopped automatically
  • Your world is saved
  • Billing stops immediately


Start the server again once you have credits. Your world will be restored from the last backup.




How to avoid this


Check your balance before a long session

Keep idle auto-shutdown enabled (default) — empty servers won't burn credits overnight

Buy a credit pack before your balance gets too low




Still need help? Message us in chat and include your server name.


Updated on: 10/06/2026

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